Frequently Asked Questions

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How do I make an appointment with Diabetes Care Group?

You can click on Book an Appointment at the top of the page, fill out our appointment form or call at 1(800) 639-2621 or email us at

What are your hours of operation?

8 a.m. – 5 p.m., Monday – Friday

I think I may have diabetes, but I am not a State Health Plan participant. Can I still come in for an appointment?

Please call us at 1(800) 639-2621 or email us at and we can talk to you about the options available.

If I schedule an appointment, will you be able to tell me if I have diabetes or pre-diabetes?

Pre-diabetesis an important measure of diabetes because it gives us the opportunity to control the disease before it progresses. We can utilize our model to help you manage pre-diabetes.

How do you work with my primary care doctor?

To ensure there are open lines of communication regarding whatever medications you take and other ailments for which you may be seeking treatment, we maintain close contact with your primary care physician and update them regularly on your progress.

My A1c is in the “Caution” category, but I am scared to see a physician. I know diabetes is a hard disease to manage. Can I just wait to see a physician until I get more diabetes symptoms?

No. The longer you leave diabetes untreated, the more severe your symptoms may become. Please schedule an appointment with us as soon as you can to determine the best plan for managing your diabetes.